tag:blogger.com,1999:blog-86250282011-04-21T11:11:15.375-07:00Arizona Computer Consultant and Web Design. In Phoenix and Scottsdale, AZ clients refer to me as their "Computer Doctor"JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.comBlogger191100tag:blogger.com,1999:blog-8625028.post-1145472174412142772006-04-19T10:59:00.000-07:002006-05-18T08:58:02.970-07:00

Just lately, my own computer began freezing on shut down due to an error closing CiceroUIWndFrame. This file is associated with Microsoft Office and its Speech and Handwriting Recognition features. If you're not using Speech/Handwriting Recognition, this feature should removed.Here are excellent instructions on how to remove CiceroUIWndFrame.

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1144695523235190672006-04-10T11:39:00.000-07:002006-04-10T11:58:43.486-07:00

I have 10 Computer Maxims to which my clients adhere. At least I hope they adhere to them! Computer Maxim One is:Life is too short to install “hot, new” software upgrades.If the program isn't broken, don't go crazy with the fixes. I never expected this maxim to include an essential upgrade like a virus scanner. Yet, somehow McAfee managed to create a virus scanner update worse than a virus. It

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1144439241319550622006-04-07T12:39:00.000-07:002006-04-07T12:47:21.330-07:00

A good spyware program is worth its weight in gold nowadays. I've reviewed many applications and am very dedicated to Spyware Doctor by PC Tools. The only problem is Spyware Doctor loads up with Internet Explorer and slows everything wayyy down. A frustrating downside for an otherwise excellent product.If you have Spyware Doctor and feel slowed on the web, click on the "On Guard" button and

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1144334840974244462006-04-06T07:39:00.000-07:002006-04-06T07:47:59.010-07:00

For years, rule #6 of my Computer Maxims has included McAfee as the virus scan of choice. My clients know my overt dislike for Norton, as it has become bloated and exorbitantly resource-intensive over the years. Well, McAfee has moved itself in that same direction. In an effort to be all things for all people, McAfee has become a resource hog and is no longer my recommendation for virus

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1143578367954843952006-03-28T12:25:00.000-08:002006-03-28T12:39:27.990-08:00

AOL "Security Edition" seems to be doing a hell of a job. By that I mean it is a one way ticket to the gates of Hell. This is not an upgrade you want to make, unless the words "Abandon All Hope, Ye Who Enter Here" is somehow provocative and enticing.For those who have already made the new install and found themselves on the wrong side of the River Styx, the best solution I've found a fast

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1143232422100108472006-03-24T12:26:00.000-08:002006-03-24T12:35:23.710-08:00

A client today was completely blocked out of her Hotmail email account. Her son could not get into his Yahoo email. I could access both account from my own computer. This was a wild one, as every logical solution failed.I researched this problem on Google and found MANY, MANY people with the same problem ... but very few solutions. This was odd.If you can't seem to get into your Yahoo or

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1143160808617964192006-03-23T16:36:00.000-08:002006-03-23T16:41:02.236-08:00

Much apologies for the long delay between posts. I've been busy compiling a Computer Help and Tips library. This resource of wit and wisdom will (hopefully) prove useful for clients and lurkers alike!

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com1tag:blogger.com,1999:blog-8625028.post-1128105065957303792005-09-30T11:14:00.000-07:002006-03-23T16:50:50.316-08:00

After Hurricane Katrina wreaked havoc upon the Louisiana delta, an old Cajun euphemism became a reality. The levees finally broke. Along with over a thousand Scientology Volunteer Ministers, I manned up a Disaster Response Team and headed down to Baton Rouge to help restore the spirit of New Orleans.

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com27tag:blogger.com,1999:blog-8625028.post-1120376632911115582005-07-03T00:32:00.000-07:002005-07-03T00:49:28.870-07:00

Last week NBC Arizona 12 News interviewed your favorite Computer Security Expert during a feature about Identity Theft and Google In a nutshell, hackers have found ways to use Google to locate private information that can be readily accessed and stolen.During this interview, I showed just how wide-open some of these security holes are.

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1120363012068838162005-07-02T20:53:00.000-07:002005-07-02T20:56:52.073-07:00

That ghost in your machine isn't a computer glitch. It's your computer consultant. Instant Computer Tech Support is here and it is a wonder to behold.Whether your working in your office in Phoenix or from a laptop in Perth, your consultant is just a web connection away.

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1118685593453781022005-06-13T10:49:00.000-07:002005-06-13T11:01:01.533-07:00

The seasonal storms have begun with Arlene making landfall near Pensacola. While our Arizona monsoons don't quite measure up in catastrophic capacity, it doesn't take a tropical storm to wreak havoc on your computer system. If you aren't fully protected, a good electrical hit can turn your PC into a crackling heap of hopelessness.Have no fear, dear reader. I've just posted a report on How to

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1118158736379165012005-06-07T08:24:00.000-07:002005-06-07T08:38:56.386-07:00

I just finished reading "Writing for the Web", a white paper from businesslogs.com, and I have to say this is one of the most well-written online reports that I have ever seen.First off, the information in "Writing for the Web" is both accurate and immediately useful. Filling only 6 pages, this article is perfectly pithy. It maintains your interest with wit and memorable examples, while not

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1117820197843990612005-06-03T10:21:00.000-07:002005-06-03T10:36:37.850-07:00

With more than a little trepidation, I finally upgraded my system with Service Pack 2 (SP2) for Windows XP. Bear in mind, foremost of my computer maxims is: "Life is too short to install 'hot', 'new' software upgrades" Adhering to my own advice, I've waited over 8 months before performing this upgrade. Believe me, I wanted to make sure Microsoft got this one right. Both the download (75 MB)

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com1tag:blogger.com,1999:blog-8625028.post-1117730783000891852005-06-02T09:37:00.000-07:002005-06-02T09:47:08.483-07:00

Feeling the need for speed? Check out the PCPitstop website. After running several computers through their web-based diagnostics, I was very impressed. The testing suite includes evaluations of Memory, Video, CPU, Hard Drive, Internet connection and (very important) security issues.You can run these tests anonymously, or open a free account and PCPitstop will keep a test result history for you.

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1117645604438747272005-06-01T09:58:00.000-07:002005-06-01T10:06:44.443-07:00

The Engergizer bunny ain't got nothing on the Bagle virus. This thing just keeps showing and showing and showing. The 80th Bagle virus variant has now been set loose on the world. In 2 hours the traffic reported on this new virus jumped from 4,000 copies to 56,000 copies. Keep your scanners updated and remember the basic rule of email attachments:"If it's unexpected - It's infected"

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1117560296137958592005-05-31T10:13:00.000-07:002005-05-31T10:24:56.143-07:00

This morning I was indoctrinated into the magic of RSS feeds. RSS is a technospeak term which is commonly redefined as "Really Simple Syndication". In simple terms, it is a new way to easily grab new information pertaining to areas of your choosing.This is one of those things that's easier to do than it is to describe. To do it well, you need to pick up a little (free) program called an RSS

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com3tag:blogger.com,1999:blog-8625028.post-1116218952420706352005-05-15T21:26:00.000-07:002005-05-15T21:49:12.426-07:00

Today I had a client ask me "How can I keep someone from getting my passwords online"?"You can increase your password protection by 90% just by not being obvious", I said. The confused look on his face told me I wasn't being crystal clear.""OK" I said, "I want you to do three things for me. First, think of a number between 1 and 4. Next, think of a color. Finally, think of a piece of furniture. "

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com0tag:blogger.com,1999:blog-8625028.post-1116136647361355482005-05-14T22:49:00.000-07:002005-05-14T23:01:16.126-07:00

IDENTITY THEFT PROTECTIONStay Safe From Phish Tales and Dumpster DivesQ: "I’m hearing more and more about identity theft, and I’m starting to get nervous.How big of a risk is identity theft and how can I protect myself?"Clearly, identity theft has become a growing issue of concern. As technology evolves, criminals are creating more and more sophisticated methods of stealing your inner-most

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com1tag:blogger.com,1999:blog-8625028.post-1097163485283911622004-10-07T08:28:00.000-07:002004-10-07T08:38:05.283-07:00

Every year, I take the time to distill my thoughts and experience into a vital facts that can help my clients to enjoy a better computing experience. While some of these Computer Maxims may seem odd, they are honestly the 10 things that can save you many, many hours (and dollars) with a computer consultant. So, without further ado, here are the 2004 Computer Maxims: #1 - Life is too short to

JBhttp://www.blogger.com/profile/17029976233762765864noreply@blogger.com1